At Dharnidhar Solar, accessible at https://dharnidharsolar.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or request information about our solar products and services.
By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will seek it appropriately.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Personal Information: Name, mobile number, email address, and other contact details you provide.
- Solar Requirement Details: Preferred solar system capacity (such as 3kW, 5kW, or 10kW), property type, preferred panel brand, and installation requirements.
- Location Information: City, area, or installation address when required to assess service availability or arrange a site survey.
- Communication Details: Information you share when contacting us for quotations, consultation, installation, maintenance, or after-sales support.
- Technical Information: Information such as browser type, device details, IP address, and website usage data, where collected through website hosting, analytics, or similar technologies.
We aim to collect only the information reasonably necessary for the relevant purpose.
2. How We Use Your Information
Dharnidhar Solar may use your information to:
- Respond to solar installation enquiries and quotation requests.
- Recommend suitable residential or commercial solar solutions.
- Contact you regarding site surveys, consultations, and installation requirements.
- Provide information about solar panels, inverters, rooftop solar systems, and related services.
- Assist with relevant solar subsidy documentation and application processes when requested.
- Improve our website, customer experience, and service quality.
- Respond to customer support requests and maintain business records.
- Meet applicable legal and regulatory requirements.
We will not use your personal information for unrelated purposes without an appropriate lawful basis.
3. Solar Enquiry and Contact Forms
When you submit a contact form or request a solar quotation through our website, we may use the information you provide to understand your requirements and contact you regarding your enquiry.
For example, if you request a quotation for a 5kW rooftop solar system in Kota, we may use your contact details and stated requirements to respond to that request.
Please provide accurate information and avoid submitting sensitive personal information unless it is specifically necessary and requested through an appropriate process.
4. Cookies and Website Technologies
Our website may use cookies or similar technologies to support essential website functionality, understand website performance, or improve user experience.
The information collected depends on the technologies actually enabled on our website.
You can manage cookies through your browser settings. Where required, we will seek consent before using non-essential cookies or tracking technologies.
5. Sharing of Information
Dharnidhar Solar does not sell your personal information as a business practice.
We may share relevant information with the following categories of recipients when necessary and legally permitted:
- Service Providers: Website hosting, form management, customer communication, and technical support providers.
- Installation and Service Partners: Where necessary to fulfil your requested solar installation or service.
- Government Authorities and DISCOMs: When required for applicable subsidy applications, electricity connection processes, net metering, or legal compliance.
- Professional Advisers: Where reasonably necessary for legal, accounting, or compliance purposes.
- Other Authorised Recipients: Where you have provided appropriate consent or disclosure is otherwise permitted or required by law.
We expect service providers handling information on our behalf to apply appropriate safeguards.
6. Data Security
We take reasonable measures to protect the information we hold against unauthorised access, disclosure, alteration, loss, or misuse.
These measures may include access controls, secure website connections, and appropriate technical and organisational safeguards, depending on the systems in use.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain relevant business records, or comply with applicable legal obligations.
When information is no longer required, we will take appropriate steps to delete or anonymise it, subject to applicable retention requirements.
8. Your Privacy Rights
Subject to applicable law, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise a concern or complaint about how your information is handled.
To exercise an applicable right, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before responding.
Withdrawing consent does not affect processing that was lawfully carried out before withdrawal, and some information may need to be retained where required by law.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, government portals, service providers, or other external resources.
These third parties may have their own privacy policies and practices. Dharnidhar Solar does not control the privacy practices of independent third-party websites.
We recommend reviewing the relevant privacy policy before sharing personal information with any external service.
10. Children’s Privacy
Our website and solar services are intended for individuals seeking information about solar products and services. We do not knowingly seek to collect children’s personal information for purposes unrelated to our services.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy when our website practices, services, or legal requirements change.
Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy, wish to request access to or correction of your information, or want to raise a privacy-related concern, please contact Dharnidhar Solar.
Business Name: Dharnidhar Solar
Website: https://dharnidharsolar.comhttps://dharnidharsolar.com
Location: Kota, Rajasthan, India
Privacy Contact Email: dharnidharsolar@gmail.com
Contact Number: 9649646111 | 9928617742
Dharnidhar Solar – Har Ghar Solar, Har Ghar Ujala.
We are committed to handling customer information responsibly while helping homes and businesses explore reliable solar energy solutions.